Refund policy
OUR POLICY
At Lacinia, we always strive to provide you with the best experience and ensure your complete satisfaction.
• ORDER CHECK: You’re welcome to check your order upon delivery while the courier is present. If you decide not to receive it, only the delivery fees will be applied.
• REFUND POLICY: Kindly note that once the courier has left, we’re unable to offer returns or refunds. We appreciate your understanding.
• EXCHANGE POLICY: Exchanges are available within 24 hours of receiving your order.